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FAQ

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?

Yes!


HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Due to Covid-19, high order volume and worldwide shipping, deliveries have varied between 2-3 weeks for Domestic orders or 3-5 weeks for International orders due to .


I DID NOT RECEIVE ALL OF MY ITEMS. WHAT DO I DO?
At Oakfin, we conducted extensive research to find the best suppliers who operate with eco-friendly processes and sustainable products. It is possible that if you ordered more than one item, your items could be shipped from different distributors causing in different arrival times. Contact us for more information about specific orders and we will be more than happy to assist you.


CAN I CANCEL/CHANGE MY ADDRESS/ORDER?
If you decide you want to cancel/change your order email us as soon as possible. If your item has already been marked as shipped then it is too late for us to cancel/change your order.


WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment via Debit card, Credit card, VISA, Paypal, or Apple Pay. Have a question?

E-mail us at Support@myoakfin.com

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